Our Stakeholder Engagement Services

Our stakeholder engagement services create sustainable dialogue between our clients and the communities where they work. We map and elucidate local context and enable our clients to work safely and effectively while maximising the positive social impact of their operations.

What We Do

Participation in decision-making

We create successful and sustainable operating environments for our clients by ensuring that local communities are able to participate in decisions that impact them. This is especially important in fragile and conflict-affected environments, where the exercise of rights is restricted, governance is weak, infrastructure is limited, and community relations are fraught.

Through our local research networks, participatory techniques, contextualised training and strategic expertise, Integrity promotes constructive and on-going dialogue, compromise and consensus.

What We Offer

Engagement with hard to access stakeholders

We work with our clients to deliver:

  • Nuanced stakeholder mapping.
  • Insightful materiality and network analysis.
  • Effective design and toolbox development.
  • Sustainable engagement with difficult to access and dispersed stakeholders.
  • Constructive dialogue facilitation with and between stakeholders.
  • Empathetic understanding of the local and social impact of operations.
  • Comprehensive risk reduction and brand protection.
How We Work

Contextual Understanding

Based on stakeholder mapping, focus groups, social impact assessment, perception surveying, bench-marking and baseline analysis we develop a deep understanding of the local community.

Strategic Design

Out of materiality assessment, issue mapping and risk versus opportunity analysis, we develop policies and procedures allowing the application of international standards. We provide a roadmap to help ensure organisations can achieve their objectives while protecting themselves and the communities amongst whom they work.

Stakeholder Engagement

Through the establishment of governance and accountability mechanisms based on two-way communication, the establishment of effective tracking systems, and staff training and capacity building, we build a resilient and sustainable mediation capacity and ensure long-term positive dialogue.

Performance Evaluation

Through internal monitoring, grievance management, external review, and stakeholder feedback we ensure there are action-based recommendations for ongoing engagement, maintenance and improvement over time.

Integrity Stakeholder Engagement Project Summaries

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