Our Risk Management Services

We have a sophisticated approach to risk management, developed over several years of delivering complex projects in high risk and fragile contexts. We believe an ethical approach supports good risk management as well as the ethical imperative to manage risk well.

Our experts will help you: understand the context in which you operate and the impact of your programming on it; engage with communities and stakeholders; comply with legal and ethical requirements and protect your people, assets and reputation. We will provide evidence, analysis and advice to support decision making, helping you to maximise opportunities and minimise risk in fragile and complex environments.
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Our Government partners and clients expect high levels of awareness, understanding and scrutiny of the risks of modern slavery, money laundering, sanctions and funding terrorism. Delivering projects in fragile and conflict-affected environments requires working within complex and often extended supply chains. Combining our own context analysis and diligence processes with checks against resources such as World-Check© as provided by Refinitiv, helps ensure Integrity and its partners meet their legal and fiduciary obligations, thereby managing reputation and compliance risks across our portfolio

Understand: Bespoke Context Assessments

Who We Work For

Organisation seeking to manage programme risk in volatile, fast-changing or fragile and politically complex contexts. Our bespoke assessments provide the detailed understanding you need by putting your requirements at the centre of our analysis

What We Offer

Integrity provides rigorous localised research on the causes, drivers, actors and influencers of conflict, volatility and instability. Such assessments consider your proposed activities, identifying threats and vulnerability to provide assessment of risk levels and recommendations on how both context and delivery risks can be managed.

How We Do It

Analysis

  • Map the context for key stakeholders, political economy and control and influence.
  • Elucidate potential risks to the client organisation, sector and wider stakeholder landscape.

Advise

  • Advise on local sensitivities.
  • Advise how the client’s interests are perceived and positioned in the environment by key communities, local and national authorities, NGOs and consumer.
  • Recommend operational best practice that:
      • Minimises the chances of exacerbating conflict or instability.
      • Minimises associated risks to our client.
      • Contributes to peace and stability.
      • Enhances sustainability of operations through positive community relations
      • Does no harm

Review

  • Risk must be actively managed: we can help you monitor implementation, measure effectiveness and refine practice to keep pace with changing environments.
Engage: Government, Community, Individuals

Who We Work For

Organisations seeking a practical strategy for community engagement and to foster good relations with host communities and local NGOs will benefit from our services. We can also evaluate your existing community liaison systems and processes to ensure they are robust and reliable.

What We Do

Integrity analyses existing organisational information from documents such as social and environmental impact assessments (SEIAs) and human rights impact assessments (HRIAs) to develop a practical strategy for community-level engagement. We can supplement this with additional local research as required. We support implementation to monitor local issues, understand local perceptions of corporate operations, provide support to local content initiatives and enhance effective two-way collaboration between organisations and communities. Our monitoring and evaluation services for existing community liaison systems and processes ensure they are working effectively and flagging potential issues as early as possible.

How We Do It

Analysis

  • Deploying established toolsets for stakeholder engagement, management and reporting.
  • Analysis of stakeholder perceptions and opinions and recommendations for corporate action.
  • Presentations of key findings and stakeholder views to management and operations staff.

Strategy

  • Set of options for engagement, together with resources required and expected outcomes.
  • Bespoke system for data gathering, monitoring and analysis, including KPIs.

Engagement

  • Community materiality assessments and risk matrices.
  • Facilitation of community engagement activities.
  • Expectation management of communities and local NGOs for positive engagement.
  • Summary report, incorporating stakeholder views, for internal or external publication. incorporating stakeholder views.

Evaluation

  • Recommendations for strengthening the community liaison systems and processes.
  • External assurance on the quality of stakeholder engagement and the balance of voices included.
Comply: Legal, Ethical and Human Rights

Who We Work For

We work with organisations that have employees, subcontractors and implementing partners working in contexts where operating legally, ethically and in accordance with human rights principles is challenging. We can help you to navigate these challenges, set good ethical standards and ensure they are met at the operational level.

What We Do

Integrity supports our clients to understand how to apply human rights principles in the context of their own global operations. We can work with your staff operating assets in challenging environments to apply group-level policies and standards and to support anti-corruption measures. We also provide monitoring against human rights impact assessments to ensure systems and processes continue to meet high standards.

How We Do It

Monitoring

  • Report on the local application of human rights and/or ethics standards.
  • Human rights and ethics risk and materiality matrices.
  • Comparative analysis to show areas of progress and risk issues.
  • Summary report for external communications, together with stakeholder views.

Training

  • Interactive workshops on human rights and ethics for senior management.
  • Interactive workshops for operational staff to help them to identify situations in which to apply company business ethics and human rights principles.

Strategy

  • Bespoke human rights and ethics strategy.
  • Recommendations for implementation.
  • Recommendations for areas of improvement and practical suggestions for engagement.
  • Advice on local nuances, challenges and cultural sensitivities.
Protect: Ensure Duty of Care

Who We Work For

Organisations who need to deploy individuals and teams into complex and potentially hostile environments, seeking practical risk management approaches, duty of care system and operational support, including data security. Our tailored information management systems support efficient monitoring of staff operating on non-permissive or hostile environments.

What We Do

We routinely deploy staff and consultants to high-risk locations around the globe and coordinate duty of care provision on multi-year, multi-organisation projects. We have well-established, field tested systems and tools to protect our people in complex and fluid environments. Our experienced team of risk managers, from diverse backgrounds, are experts at tailoring these systems and tools to support different organisations delivering varied programmes in any context.

How We Do It

Design

  • Identify the right duty of care approach for your organisation..
  • Design effective policies, plans and procedures to deliver it.

Build and Train

  • Provide systems and tailored tools to streamline management of duty of care.
  • Train your staff to deliver duty of care in a reliable and efficient manner.
  • Train you to manage incidents and crises.

Support

  • Advice on additional measures and procedures for specific trips or projects.
  • Provide direct support to trips and projects, providing duty of care cover for organisations who do not have the capacity to manage duty of care themselves.

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