Jessica Hayes – Senior Services Manager
Jessica is a Senior Services Manager at Integrity, based in London. She supports on monitoring, evaluation and learning, project implementation and research design on mostly – but not only – the East Africa portfolio. Jessica has contributed to key projects for DFID and the World Bank, as well as INGOs including the United States Institute for Peace (USIP), Save the Children, Saferworld and Terre des Hommes.
Jessica’s interest in fieldwork developed when she was awarded a Mobility Scholarship from the University of Ottawa to conduct field research in Senegal on the role of football clubs in local development. In 2011 she moved to South Sudan and later to Kenya to be closer to the field. Jessica managed a team of researchers in Libya to conduct a series of research pieces on civil society and the media sector to inform the design of a demand-side accountability project. She also managed a ‘Do No Harm’ analysis project of a humanitarian assistance programme in Syria and contributed to the design and analysis of a mapping study of Syrian civil society organisations. Jessica has been highly involved in Integrity’s East Africa portfolio of work, including an ongoing outcome assessment of a peacebuilding radio drama series in South Sudan and a civil and political rights project in Tanzania.
She has a Bachelor’s degree in International Development and Globalization from the University of Ottawa and an MSc in Violence, Conflict, and Development from the School of Oriental and African Studies (SOAS) where she focused on issues of civil society in war-to-peace transitions, including research on the role of civil society groups in the Darfur peace negotiations.